Overlord Albedo Nurse Vivit Figure 18cm

• Free Standard Shipping on In Stock Orders Over £45
• If a refund brings your order total below the free shipping threshold (£60), the standard shipping fee (£4.99) will be deducted from the refund.

Q: How do you pack the model kits? Will they arrive damaged?
A: Each kit is securely packed in a clean, sturdy box, cushioned with bubble wrap and sustainable filling materials. We handle every order with collector-level care.

Q: What delivery methods do you offer?
A: We currently ship via Standard (Royal Mail Tracked 48) and Express (DPD Next Day)

Q: How long does order processing take?
A: Orders are usually processed within 1–2 business days. Orders placed before 12:00 PM may ship the same day (not guaranteed). Orders after 6:00 PM will be processed the next business day.

Q: How long does delivery take?
A: All delivery times are estimates and not guaranteed. Delays may occur due to couriers, weather, customs, or other unforeseen events.

👉 For full terms, please refer to our Shipping policy & Refund policy.

• Pre-order lets you reserve items before release or restock.
• Full payment is required upfront.
• Estimated arrival dates are for reference only and may vary due to manufacturer, supplier, or shipping conditions.
• The estimated arrival date is not the shipping date; we will notify you when your pre-order item is in stock and ready to be shipped.
• Orders with multiple pre-order items will ship together when all are available. For faster delivery, place separate orders.
• You can cancel pre-orders before the item ships. After shipping, cancellations aren’t possible — please refer to our return policy.
• Payment must be completed within 5 days of ordering or your pre-order will be cancelled.

For full pre-order policy and more details, please visit our [Pre-Order Policy].

Q: How long do I have to return an item?
A: You have 14 calendar days from the day you receive your item to request a return.

Q: What items are eligible for return?
A: Items must be unused, in original packaging with all labels and accessories. Proof of purchase is required.

Q: How do I start a return?
A: Please contact us at customers@cbgunpla.com or use our contact form. Returns without prior approval will not be accepted.

👉 For full terms, please refer to ourShipping policy&Refund policy.